Mitsubishi Jisho Investment Advisors, Inc.
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A Love for People A Love for the City Mitsubishi Estate Group

Finance

金融商品取引に関わる留意事項

Risk of losses, etc.

The products that we handle and the services that we provide are broad and diverse, and as for the fees, remuneration, expenses, etc. related to these (hereinafter referred to as "Fees, etc."), we are forced to determine the type and amount of the necessary Fees, etc. individually, taking into consideration various circumstances such as the type of product in question, the type of service we perform, and the contract period, and therefore we cannot disclose in advance the amount or calculation method of such Fees, etc.

  • Customers are provided in advance with written information on fees, etc., connected with individual products and services of MJIA. Please check this information.
  • Changes in financial markets and real estate markets can directly or indirectly affect the profitability and capital value of products handled by MJIA, thus causing losses. This can happen when rising interest rates make it more expensive to raise capital, thereby reducing profitability, for example, or when falling rents or land prices reduce profitability and capital value. Products handled by MJIA may also be affected by other risk factors, e.g. natural disasters and force majeure can cause indices to fall, property defects can generate losses, and changes in the tax system can result in higher fees and taxes.
  • In addition, due to contractual relationships pertaining to a product, or due to a product's design, the possibility exists that changes in the aforementioned indices could directly or indirectly affect profitability or capital value, and in some cases there could be losses in excess of the original capital.
  • Customers are provided in advance with written information on risks connected with individual products. Please check this information.
  • If you intend to enter into a contract regarding a product or service provided by MJIA, the company will provide a written copy of the contract for your inspection. We urge you read through it carefully.

The expiration date in the professional investor system

Article 34-3, paragraph 2, subparagraph 2 of The Financial Instruments and Exchange Act requires a company to set an expiration date for its professional investor system. The expiration date for MJIA's system is shown below.

Expiration date: September 30 each year

The Financial Instruments and Exchange Act, which came into effect on September 30, 2007, introduced the "Specified Investor System," which classifies customers into "Specified Investors" and "Customers other than Specified Investors (hereinafter referred to as "General Investors")."
Under the "Specified Investor System," if a customer is a "Specified Investor," some of the behavioral regulations imposed on our company as a financial instruments business operator, such as the "obligation to provide written documentation before concluding a contract," are exempt from application (※1).
If a customer is classified as either ② or ③ in the "Investor Classification" table below, and if the customer's application is accepted by our company after going through the prescribed procedures, the customer may be allowed to transition between "Specified Investor" and "General Investor" for each type of contract (※2).
If you are classified as category ③ in the "Investor Classification" table below and you transition to a "Professional Investor," the transition is generally valid for one year, but we have designated the first September 30th following the transition as the "expiry date." From the day following the expiry date, you will be reclassified as a "General Investor," your previous investor classification, and if you wish to renew, you will need to go through the process again. Even if you transition to a "Professional Investor," you can request to be treated as a "General Investor" at any time after the transition.

Investor Categories
(1) Professional investor                                                                                          (cannot switch to retail investor status) Sovereign wealth funds; Bank of Japan; a qualified institutional investor
(2) Professional investor                                                                                         (can switch to retail investor status) A company limited with capital of at least ¥500 million; a listed company; etc.
(3) Retail investor                                                                                                         (can switch to professional investor status) An individual other than (1) or (2) above, who meets certain conditions
(4) Retail investor                                                                                                         (cannot switch to professional investor status) Individuals other than (3)

A customer falling under category (2) in the Investor Categories table that switches to retail investor status may request at any time to switch back to professional investor status for certain types of contracts.*3 The switch back to professional investor status will take place once the required application procedures have been complete and MJIA has granted approval. A customer that does not complete the aforementioned procedures will continue to be treated as a retail investor for the purposes of the contract in question.
*1 A customer with professional investor status is exempt from all the provisions of Article 45 of the Financial Instruments and Exchange Act.
*2 This refers to the contract types as defined in Cabinet Office Ordinance No. 53 on Financial Instruments Business, etc.
*3 This refers to the Subject Contract set out in Article 34-2, paragraph 2 of the Financial Instruments and Exchange Act.

Complaint handling and dispute resolution measures adopted in accordance with the provisions of the Financial Instruments and Exchange Act

MJIA has adopted the following measures for the handling and resolution of complaints and disputes subject to the provisions of the Financial Instruments and Exchange Act. Different measures have been adopted separately for each of the company's registered services.

  1. Investment services provided on the basis of an asset investment contract

    Acting in accordance with the provisions of the Financial Instruments and Exchange Act, the Investment Trusts Association of Japan carries out complaint handling and mediation procedures for complaints and disputes that arise in connection with financial product translations, etc.

  2. Investment services, investment advice, and agent services provided on the basis of a discretionary investment services contract

    Acting in accordance with the provisions of the Financial Instruments and Exchange Act, the Japan Investment Advisers Association carries out complaint resolution and mediation procedures for complaints and disputes that arise in connection with financial product transactions, etc.

  3. Transactions in type 2 financial products

    The Securities and Financial Instruments Mediation Assistance Center, a non-profit organization, handles complaints and resolves disputes related to financial instruments business operations, etc., through complaint resolution or mediation conducted in accordance with the provisions of the Financial Instruments and Exchange Act. The Investment Trusts Association, Japan and the Japan Investment Advisers Association have entrusted the Securities and Financial Instruments Mediation Assistance Center, a non-profit organization, with the task of handling complaints from investors and others regarding the financial instruments business operations of their members, as well as mediation in the event of a dispute, so the reception desks for (1), (2), and (3) above are all as follows:

    Financial Instruments Mediation Assistance Center (FINMAC)

    Tel:0120-64-5005(toll-free in Japan only)
    Hours: Mon. – Fri., 9:00 a.m. – 5:00 p.m.
    (Not open on holidays, makeup holidays, or during the period of Dec. 31 to Jan 3.)